Roy E. Howard, Ph.D.
Gallup
Graduate Studies Center, Western
New Mexico University
e-mail
| Vita
National Workplace Literacy Program.
Department of Education CFDA No: 84.198
(b) EXTENT OF NEED FOR THE PROJECT (15 points)
(1) The extent to which the project will focus on demonstrated
needs for workplace literacy training of adult workers:
The United States today is experiencing rapid changes in the workplace.
We need more workers who are literate and able to function in
English, are needed for more highly technical jobs than ever.
Yet among the workers there is still a high rate of minorities
who have not completed high
school and immigrants who are not fluent in English. Nationwide
there is a need for ESL and literacy training in the workplace.
Texas
According to Governor Bill Clements, Texas suffers from an "adult
functionally illiteracy rate of 20%, which costs Texas about $17
Billion annually in a variety of categories, including tax revenue,
unemployment insurance and welfare payments". State Representative
Paul Colbert says that "the perceived lack of a trained workforce
in Texas is one of the difficulties the state faces in attracting
new industry.
Lubbock Area Limitations in Basic Literacy and English
Based on census reports, it is apparent that Lubbock and the West
Texas region have many industries which employ large numbers of
workers who are limited in English and basic literacy skills (see
Appendix B). Only two thirds of all residents have completed high
school. Almost twenty percent never even started high school.
Almost forty thousand people (23% of the population) speak another
language other than English at home, and almost twenty thousand
(11%) speak little English. Increasingly complex jobs in manufacturing
and production are replacing the formerly plentiful agricultural
jobs.
Of the almost 100,000 individuals in the work force in Lubbock
County, there are inordinate percentages of minorities in the
categories of the lowest level of jobs. Local industries report
that English and basic literacy skills training would make many
thousands of people better able to contribute to the productivity
of their companies or improve the workers' chances for advancement
or employability. An analysis of the need indicates that 7 to
10,000 workers may fall in the category of low level job and limited
in English (see Appendix B).
This local community does have several projects related to literacy
for adults, but none are designed with a bilingual or ESL component,
none address the need for the supervisory personnel to be trained
in dealing with this type of worker, and none address specific
knowledge and skills of the changing technology. Those who do
sponsor adult literacy programs and local businesses have expressed
to us a need for these components in the area. The Texas plan
for postsecondary vocational education addresses the need for
materials and courses to meet the need for a population that will
be more than 50% "minorities" by the end of the next
decade.
On the Job Basic Skills Training
The day may come in West Texas when the school system and the
vocational programs in higher education are meeting these serious
needs. However, the need to retrain workers currently on the job
is acute. The Governor's Task Force on Vocational Education "is
unanimous in endorsing the stress on developing the basic skills
of reading, writing, calculating, communicating, analysis and
problem solving as an essential foundation upon which a sound
vocational education program can be built." The state postsecondary
master plan for vocational education emphasizes the need to "develop
the most effective and cost efficient system for utilization of
English as a Second Language within the ongoing postsecondary
technical and vocational programs and short-term, intensive training
courses." There are no postsecondary vocational programs
in this area that address these needs. English language development,
materials development, and adult literacy are considered by the
Governor's task force to be high, but only recently targetted
priorities for Texas.
Changes in the Types of Jobs Available
New technology requiring new workers or the retraining of existing
staffs to have higher skill and knowledge levels:
The Need for Improved Skills to Enable Career Advancement
Lubbock Appraisal District conducted an assessment of skills in
1989. The test and supervisory evaluations indicate the following
needs:
Interoffice communications are very poorly written (poor grammar
and syntax and simple mathematical computations) causing delayed/inaccurate
information processing throughout the company. Major reports required
by the State are difficult for several employees to process.
They are in the process of developing new supervisory positions.
Additional training in supervisory/management skills are necessary
for employees to upgrade into these positions. Skills required
include oral and written communication, training and supervisory
techniques, cross cultural interaction, and problem solving.
The Need for Improved Quality Control and Productivity
The Need to Train Supervisors
The project will train supervisors in:
interpersonal communication skills;
recognizing the training and counseling needs of workers needing
literacy, basic skills, and ESL training;
techniques of cross cultural understanding specific to the groups
of employees in their organizations;
identify special needs of language minority workers and either
provide that training by adapting style
Roy E. Howard, Ph.D.
Gallup
Graduate Studies Center, Western
New Mexico University
e-mail
| Vita